Privacy Policy

Effective Date: June 3, 2026
Website: www.toilabs.io
Company: TOI Labs, LLC

1. Introduction

This Privacy Policy explains how TOI Labs collects, uses, discloses, stores, and protects personal information when you visit our Website, contact us, subscribe to updates, request information, apply for opportunities, interact with our products, or otherwise communicate with us.

Privacy laws often require companies to disclose what personal data is collected, why it is used, how long it is retained, and who it is shared with. GDPR Article 13, for example, requires disclosure of controller identity, purposes of processing, recipients, retention periods, and user rights when personal data is collected. (GDPR) The UK ICO similarly states that individuals should be informed about data collection, purposes, retention, and sharing. (ICO)

2. Information We May Collect

TOI Labs may collect the following categories of information:

A. Information You Provide Directly

This may include:

• name;
• email address;
• phone number;
• company name;
• job title;
• country or region;
• message content submitted through contact forms;
• investor or partnership inquiries;
• newsletter subscriptions;
• job application information;
• event registration details;
• developer program inquiries;
• support requests.

B. Technical and Usage Information

When you use the Website, we may automatically collect:

• IP address;
• browser type;
• device type;
• operating system;
• referring URLs;
• pages viewed;
• time spent on pages;
• approximate location derived from IP address;
• cookies and similar tracking data;
• error logs and performance data.

C. Business and Partnership Information

If you contact us for business, enterprise, government, investor, developer, or partnership purposes, we may collect information related to your organization, role, business interests, proposal, project scope, or communication history.

D. Compliance-Related Information

For certain services, programs, investment-related communications, token-related features, or regulated activities, TOI Labs or its service providers may request additional information for compliance, sanctions screening, anti-fraud, KYC, KYB, AML, eligibility, or jurisdictional review.

3. How We Use Information

TOI Labs may use personal information to:

• operate, maintain, and improve the Website;
• respond to inquiries;
• send requested information;
• provide company updates;
• evaluate business, investor, government, or partnership opportunities;
• manage developer, ecosystem, or community programs;
• analyze Website performance and usage;
• improve security and prevent fraud;
• comply with legal and regulatory obligations;
• enforce terms, policies, and agreements;
• protect TOI Labs, users, partners, and the public;
• support recruitment and hiring;
• maintain internal business records.

4. Cookies and Similar Technologies

The Website may use cookies, pixels, tags, analytics tools, and similar technologies to understand Website traffic, improve functionality, measure engagement, remember preferences, and support security.

You may control cookies through your browser settings. Some Website features may not function properly if cookies are disabled.

5. Analytics and Third-Party Tools

TOI Labs may use third-party analytics, hosting, cloud, CRM, marketing, communication, security, and infrastructure providers. These providers may process personal information on our behalf to support Website operations and business functions.

We do not authorize service providers to use personal information for purposes unrelated to providing services to TOI Labs, unless permitted by law or separately disclosed.

6. How We Share Information

TOI Labs may share information with:

• affiliates and related entities;
• service providers and contractors;
• cloud hosting and infrastructure providers;
• analytics and security vendors;
• legal, accounting, compliance, and professional advisors;
• business partners where necessary for a requested interaction;
• regulators, courts, law enforcement, or government authorities when required;
• successors in connection with a merger, acquisition, financing, restructuring, or asset transfer.

We do not sell personal information in the ordinary sense of exchanging it for money. If applicable law defines certain advertising or analytics activities as “sale” or “sharing,” users may have opt-out rights depending on jurisdiction. California privacy law gives covered consumers rights relating to access, deletion, correction, and opting out of certain sales or sharing of personal information. (California Attorney General)

7. Legal Bases for Processing

Where applicable, TOI Labs may process personal information based on:

• your consent;
• performance of a contract;
• legitimate business interests;
• compliance with legal obligations;
• protection of rights, security, and fraud prevention;
• public interest or regulatory requirements, where applicable.

8. Data Retention

TOI Labs retains personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention periods may vary depending on the type of information, business purpose, legal obligations, dispute resolution needs, security requirements, and regulatory compliance requirements.

9. Data Security

TOI Labs uses reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no online system, transmission method, or storage technology is completely secure. TOI Labs cannot guarantee absolute security.

10. International Data Transfers

TOI Labs may process or store personal information in the United States and other countries where we, our affiliates, or our service providers operate.

If personal information is transferred internationally, TOI Labs will take steps designed to protect such information in accordance with applicable law.

11. Your Privacy Rights

Depending on your jurisdiction, you may have rights to:

• request access to personal information;
• request correction of inaccurate information;
• request deletion of personal information;
• request restriction of processing;
• object to certain processing;
• request data portability;
• withdraw consent;
• opt out of certain marketing communications;
• opt out of certain sales, sharing, or targeted advertising where applicable.

California’s privacy framework gives covered consumers control over certain personal information collected by businesses, including rights to know, delete, correct, and opt out of certain uses. (California Attorney General) The California Privacy Protection Agency also notes that covered businesses must make privacy policies available through links using the word “privacy” on relevant pages. (California Privacy Protection Agency)

To exercise rights, contact us at info@toilabs.io

12. Marketing Communications

You may opt out of marketing emails by using the unsubscribe link in the email or contacting us directly. Even if you opt out of marketing communications, we may still send administrative, transactional, legal, or security-related messages.

13. Children’s Privacy

The Website is not intended for children under the age of 13, or a higher age where required by applicable law. TOI Labs does not knowingly collect personal information from children.

If we learn that we have collected personal information from a child without appropriate consent, we will take reasonable steps to delete it.

14. Do Not Track

Some browsers provide “Do Not Track” signals. Because there is no uniform industry standard for responding to these signals, the Website may not respond to them.

15. Third-Party Websites

The Website may link to third-party websites or platforms. TOI Labs is not responsible for the privacy practices, content, or security of third-party websites. You should review their privacy policies before providing personal information.

16. Changes to This Privacy Policy

TOI Labs may update this Privacy Policy periodically. The updated version will be posted on the Website with a revised effective date. Continued use of the Website after the updated Privacy Policy is posted means you acknowledge the changes.

17. Contact Us

For privacy questions or requests, contact: